To be the Best Choice in the Information Technology Services for our Customers, Teammates, and Suppliers and promote ID Services.
OUR VALUE STATEENT
Delivering Best-Value, On-Time Solutions to Meet our Customers’ Needs and Specifications
OUR SHARED VALUES
- Celebrate the Customer
- Pursue Operational Excellence
- Be Accident Free
- Promote ID Services
- Provide Great Opportunities for our Teammates
- Promote Winners & Discard Losers
SERVICE EXCELLENCE IS AN ATTITUDE
- Celebrate the Customer! The Customer is the only reason for our existence.
- Customer service is the responsibility and highest priority of every Teammate at ID Services.
- We are selective in the acceptance and retention of our Customers.
- We identify our Customers’ needs and project specifications and plan the job accordingly.
- We establish effective communications, both internal and external, to understand our Customer’s perceptions of the value and quality of our service.
- We ensure that any professional, technical or Customer service problem is resolved promptly.
- We ask our Customers, either formally or informally, to regularly evaluate our performance.
At ID Services we are committed to continuous improvement of our value proposition and service levels to our client base and indeed, contribute to the returns to our shareholders. We realize that superior growth and financial performance are not only targets, but are fundamental for a healthy organization and are a means to fulfilling our core values.